+92 333 2148682

Service Policy

IMRAN AMIN

Effective Date: 01 AUGUST 2025 

This Service Policy (“Policy”) outlines the terms and conditions governing the use of services provided by Imran Amin, a digital marketing company based in Pakistan. By engaging with our services, using our website, or communicating with us, you agree to abide by the terms of this Policy.

1. Introduction

Imran Amin is a digital marketing provider offering a variety of services aimed at helping businesses increase their online presence, drive traffic, and grow their digital footprint. Our services include, but are not limited to, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, content creation, email marketing, and digital advertising strategy.

By using our services, clients (referred to as “you” or “the client”) agree to the terms outlined in this Service Policy. This Policy is designed to clarify the scope of services, payment terms, responsibilities, and expectations for both parties involved.

2. Scope of Services

Our services include, but are not limited to:

  • Search Engine Optimization (SEO): On-page and off-page SEO optimization, keyword research, and website audits to improve search engine rankings.

  • Pay-Per-Click Advertising (PPC): Managing and optimizing PPC campaigns across various platforms such as Google Ads, Facebook Ads, LinkedIn, etc.

  • Social Media Marketing: Strategy development, content creation, community management, and analytics on platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.

  • Content Marketing & Creation: Copywriting, blog writing, video content, and graphics for use across websites, blogs, social media, and ads.

  • Email Marketing: Email campaigns, list segmentation, analytics, and automation to increase engagement and conversion rates.

  • Online Reputation Management: Addressing online reviews, monitoring brand mentions, and executing strategies for positive reputation management.

  • Digital Strategy Consulting: Consultation services to guide clients through the development of a comprehensive digital marketing strategy.

These services are provided based on the client’s requirements, and any changes or additional services beyond the agreed scope may result in additional charges.

3. Client Responsibilities

To ensure the success of the services we provide, clients agree to the following responsibilities:

  • Provide Timely Information: Clients must provide all necessary information, materials, and access required for service delivery. This may include login credentials, website access, or marketing materials.

  • Adherence to Legal Guidelines: Clients must ensure that all content provided to [Your Company Name] is in compliance with applicable laws, including intellectual property, data privacy, and advertising regulations.

  • Approval of Campaigns/Content: Clients are responsible for reviewing and approving all marketing materials, ad creatives, and content developed by us.

  • Prompt Payment: Clients must adhere to the payment terms outlined in the contract. Failure to make timely payments may result in delayed services or suspension of ongoing campaigns.

  • Communication: Clients must be available for regular communication and be responsive to queries and updates to facilitate timely project completion.

4. Pricing and Payment Terms

4.1 Service Fees

All pricing for services provided by [Your Company Name] will be agreed upon in advance in the Service Agreement or Contract. Prices may vary depending on the scope of work, complexity of the project, and the level of service required.

4.2 Payment Schedule

  • Payments for digital marketing services are typically due in installments or monthly, based on the contract terms.

  • A deposit of [insert %] is required before the commencement of any project or campaign, and the balance is due upon completion or at the agreed milestones.

  • All payments must be made in Pakistani Rupees (PKR) unless otherwise agreed upon.

4.3 Payment Methods

We accept the following payment methods:

  • Bank transfers (via Pakistani banks)

  • Credit/debit cards (Visa, MasterCard)

  • Online payment platforms (e.g., PayPal, EasyPaisa, JazzCash)

Clients are responsible for any additional transaction fees or currency conversion charges incurred during payment.

4.4 Late Payments

Late payments may incur a late fee of 6.5% per month. Services may be paused or suspended if payment is not received within [insert number] days after the due date.

5. Service Delivery & Timeframes

5.1 Project Timelines

We strive to complete all projects and campaigns on time. Timeframes for services will be established based on the specific project requirements and agreed upon with the client. Clients are required to provide all necessary resources, materials, and approvals promptly to avoid delays.

5.2 Service Delays

While we make every effort to meet deadlines, delays may occur due to factors beyond our control, such as changes to the scope of work, delays in receiving client approvals, or technical issues. In such cases, we will notify clients promptly and provide a revised timeline.

6. Confidentiality and Data Protection

6.1 Confidentiality

We are committed to protecting the confidentiality of all sensitive information shared by the client. Any proprietary, confidential, or business-sensitive information provided by the client will be kept private and used only for the purpose of delivering services.

6.2 Data Protection

We adhere to relevant data protection and privacy laws under Pakistani regulations (e.g., the Personal Data Protection Bill, 2020) and international standards. Any data shared with us will be handled securely, and we will take all necessary precautions to prevent unauthorized access, alteration, or misuse.

6.3 Data Ownership

Upon full payment, clients retain ownership of all content, intellectual property, and digital assets created by [Your Company Name] as part of the services rendered. We retain the right to use these materials in our portfolio for marketing purposes unless otherwise agreed.

7. Intellectual Property

All marketing content and creative materials produced by [Your Company Name], including but not limited to graphics, logos, ad creatives, and copywriting, are the intellectual property of [Your Company Name] until payment is completed. Upon full payment, the intellectual property rights will be transferred to the client.

8. Service Termination & Cancellations

8.1 Termination by Client

Clients may terminate the service agreement at any time by providing written notice. In such cases, clients will be responsible for all payments for services provided up until the termination date, including any costs incurred up to that point.

8.2 Termination by Imran Amin

We reserve the right to terminate the services if clients fail to comply with payment terms, breach the agreement, or fail to provide the required materials for project completion. In such cases, we may withhold deliverables until payment is made or corrective actions are taken.

8.3 Refunds

We do not offer refunds for digital marketing services once work has begun or campaigns have been launched. However, in cases where the service is not performed as per the agreement or significant issues arise, we may review the situation and provide partial refunds or additional services as compensation.

9. Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter amicably through direct communication. If the dispute cannot be resolved through direct negotiations, both parties agree to submit the matter to mediation or arbitration as per the laws of Pakistan.

10. Limitation of Liability

[Your Company Name] will not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our liability is limited to the total amount paid by the client for the services rendered during the course of the dispute.

11. Amendments to this Policy

We reserve the right to update or modify this Service Policy at any time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. Clients will be notified of any significant changes via email or other appropriate communication channels.

12. Contact Information

For any questions or concerns regarding this Service Policy, please contact us at:

Imran Amin

53A/1 South Central Ave – Phase 2 DHA – Karachi – Pakistan
Phone: +92 333 2148682

By using our services, you acknowledge that you have read, understood, and agree to this Service Policy.